Well today I created and launched a new type of Technical Support Service, Crowdsourcing Network. This new endeavour offers friends, colleagues, and clients to join my social network, http://coreyleong.ning.com and then post computer issues they may have or questions regarding software, hardware, etc.
The real strength of this network is the 1:many ratio or crowdsourcing scenario which allows anyone to offer answers or suggestions to the poster who is having the issues. At first, I am offering support, but I foresee the future where others will chip in with suggestions and tips to help others. That's Crowdsourcing my friends!
You heard it first, remember. CS will be a hot topic in 2008!
Thanks as always for reading,
PS. If you're interested in trying out this new concept, email me and I'll send a socnet invite for you to join! My email is firstname.lastname@example.org .